Data's Vital Role in Customer Sales and Service

data driven customer sales and service smData-driven. It’s a phrase you hear in every segment of society today and nowhere is it more important than in business. But, are you taking full advantage of the various data streams and data types you have available…or should have available?

With the information delivered here, you’ll be able to answer that question and begin to put systems in place to make sure you’re an industry leader in leveraging data to boost your bottom line.

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Why Leadership Coaching Is Vital for Optimizing Company Performance

Leadership coaching smSuccess starts with and is sustained by good leadership. And in the same way, failure often starts with poor leadership.

But in our quickly evolving business environment, top quality leadership today requires greater skills, attitudes, and attributes than ever before. Do you think you can achieve these by chance? It will never happen.

That makes it incumbent on you to discover how leadership coaching will benefit your organization.

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Winning Minds: Get Staff to Support Change and Make It Work

AS205286281 skeptical employees smEvery business leader knows that change is a fact of life. We need to keep up with evolving markets, new technologies, shifting demographics, and more.

But change isn’t easy and the single biggest roadblock to successful change is people.

You need solid management strategies to make change work for you and that’s exactly what you’ll get when you implement the ideas we give you in this concise primer to getting your team on board when change is in their future.

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Manager’s Minute: Employee Training Key to Staff Retention

Managers minute employee training smAlthough we don’t necessarily believe in a single “magic pill” that will cure all your staffing hassles and employee productivity problems, implementing a well-designed training program comes darn close.

This month’s Manager’s Minute gives you the nitty-gritty you need to understand the problem and begin designing and implementing a custom solution for your workplace.

Certainly that’s worth a few moments of your time right now, isn’t it?

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Use a Buy-Sell Agreement to Prevent Crises in Closely Held Businesses

AS243219060 family business buysell smDeath, divorce, disability, and other unforeseen events can threaten the very existence of family-owned and other closely held businesses. A financial future that has taken years to build can unravel amid acrimony and uncertainty.

However, a properly crafted buy-sell agreement can prevent the common problems that often lead to these sad ends.

In this article, we introduce you to what you need to know to put your business on a foundation that will survive and thrive. It’s information you need now. Don’t wait until it’s too late.

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The Digital Divide Remains - Research Shows Tech Adoption Rates by Income

Pew Tech Adoption by Household Income July2021 smMost adults say they go online at least daily, but how they are accessing the internet often depends on their income level and the devices they own. A recent survey by Pew Research Center shows that a gap exists in regard to income level and the adoption of digital technology.

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-courtesy MarketingCharts

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