Visitor, your JANUARY 2019 FocalPoint Newsletter is here

2018 saw a number of iconic businesses go belly up or severely shrink under bankruptcy reorganizations.

Failing to keep up with the times was one of the major reasons. 2019 won’t be any kinder to laggards. Don’t let that be you.

Go down our list of critical course corrections and be sure you’re staying ahead of the game.

To cop a Bob Dylan line, “The times, they are a-changin’ …Then you better start swimmin' Or you'll sink like a stone”.

Indeed the times they are a-‘changin,'’ you are seeing it as more and more of your staff come from the post baby boom generation.

Likely, your managers and employees already span 5 generations and that wide range of experiences, expectations and orientation of all these cohorts can be a huge asset or a terrible management problem that can sink you like a stone.

Discover how to manage an increasingly diverse workforce for greater innovation, productivity and engagement so you rise to the top of your industry.  It’s easier than you think.

Have you not yet joined the eCommerce revolution? With Canadian shoppers making at least 10 percent of their purchases online and US buyers choking online seller sites with orders, your need to design and implement your online strategy now.

But there are a lot of questions you need to ask yourself first if you want to do it right. In this article we give you the questions, show you your options, and get you headed to new heights in profitability.

Transparency needs to be more than a buzzword; it needs to be a core principle upon which the culture of your company is built.

It needs to start at the top and stretch through every rank of employee and be communicated to your customers. However, all of that is easier said than done.

Grab the “blueprint” offered here and follow it to make transparency a reality in your business.

One of the toughest things in life is knowing what you don’t know! How’s that for one of the world’s top oxymorons?  By definition, we can’t know what we don’t know, can we?

A quick path to discovering the gaps in your knowledge is to find somebody who knows more than you and get help, but that’s not always possible. The next best thing is finding that knowledge in a book.

Built to Sell: Creating a Business That Can Thrive Without You; and The Automatic Customer: Creating a Subscription Business in Any Industry - by John Warrillow

- Recommendation by Ben Pritchett

It’s an old saying: Fail to plan, plan to fail. And, it’s doubly true in business. But what are the important parts of a business plan and what are the attitudes and strategies that lead to successful business plan implementation?

We give you the bottom-line truths and practical insights on what your business plan should include and how to make it happen.

It’s a must-read for new businesses and existing owners who need to get back on track or for those who are going to launch their plan in 2019.